JM CARE
Regular maintenance of the ROV
JM Care
Ensure maximum uptime of your ROV system
JM Care ensures that all your maintenance and support needs are taken care of and you get remote assistance from your ROV when you need it.
JM CARE
Support outside regular business hours
JM CARE
Support tailored to your needs
Service form
Please fill out our service form, specifying what requires maintenance and the reason for the service request. You will receive a confirmation email with a reference number.
Support
Opening hours:
Monday–Friday: 08.00–16.00
Extended openingshours for customers with service agreement:
Monday–Friday: 16.00–21.00
Saturday: 08.00–18.00
We are here for you
Our products are built to be robust and practical, designed to withstand tough conditions. However, regular maintenance is essential to ensure they last. Visit our workshop in Kristiansund for top-notch service and support.
At our workshop, we not only service your equipment but also provide training for you and your employees on how to maintain it yourselves. We are dedicated to sharing our knowledge and expertise, ensuring your company gets the maximum benefit from our products.
Experience the difference with JM Care — where quality service and customer support are our top priorities.
Service agreement
When you subscribe to our ROV service, you gain access to comprehensive maintenance and support. Our team guarantees optimal operation of your ROV through thorough inspections, prompt problem resolution, and necessary part replacements. With our service agreement, your ROV remains in peak condition, allowing you to focus confidently on your underwater operations.
*Prices are per ROV; shipping to and from JM Robotics premises is not included.
Annual Service Agreement
2.500,- / month 1 service per year
- Service interval every 12 months
- Including "Remote Support"
Biannual Service Agreement
3.600,- / month 2 services per year
- Service interval every 6 months
- Including "Remote Support"
Our subscription-based remote support service provides direct assistance no matter where you are.
By subscribing to our remote support, one of our technicians can connect to your computer while speaking with you on the phone to quickly resolve any critical issues you may encounter. This can happen through a support session that can be conducted at any time, even outside regular working hours and on weekends.
Prices for Remote support
| With Service Agreement | Without Service Agreement | |
|---|---|---|
|
Opening hours Mon–Fri 08:00–16:00 · Weekend: closed |
1 450 kr
per commenced hour
First 30 minutes free of charge |
1 450 kr per commenced hour |
|
Outside opening hours Mon–Fri 16:00–21:00 · Sat–Sun 08:00–18:00 |
2 000 kr per commenced hour | 3 000 kr per commenced hour |
Would you like to know more about our service agreements?
Get in touch with our sales team for expert advice and to arrange your services
